LOXAVIRA™
Hangzhou Boyimei Electronic Technology Co., Ltd. | Legal Representative: Zhu Chengdi | Email: service@loxavira.com | Address: No. 857-44, Zhakou Road, Xinwan Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province
Terms of Service
Last Updated: September 30, 2026
These Terms of Service govern the services made available through the LOXAVIRA™ website.
By accessing the website or using its available services, you acknowledge these Terms together with other policies published on the website.
1. Store Operator
LOXAVIRA™ is operated by:
Hangzhou Boyimei Electronic Technology Co., Ltd.
Legal Representative:
Zhu Chengdi
Business address:
No. 857-44, Zhakou Road, Xinwan Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province
Contact email:
2. Website Purpose
The website provides information concerning LOXAVIRA™ home organization products, product features, intended uses, customer support, shipping, returns, privacy practices, and related store services.
The website should be used only for lawful purposes.
3. Product Descriptions
We make reasonable efforts to ensure that product titles, descriptions, images, categories, features, and intended uses are understandable and materially accurate.
Minor differences may occur due to photography, device displays, production tolerances, packaging updates, or materials.
Customers should review available product information before selecting an item.
4. Product Suitability
LOXAVIRA™ products are designed for specific household organization purposes.
Customers are responsible for considering whether a product is suitable for their intended space and use.
Where dimensions are relevant, customers should measure available space before choosing an organizer.
5. Availability of Website Information
Website content may be updated periodically to improve accuracy, clarify features, revise product presentation, or reflect operational changes.
An update does not necessarily indicate that earlier information was intentionally inaccurate.
6. Shipping Services
Our standard shipping timeframe is:
3–7 business days
Actual delivery may be influenced by conditions outside ordinary store operations.
More detailed information is available in our Shipping Policy.
7. After-Sales Services
Customers may contact LOXAVIRA™ for product, shipping, return, or other store-related support.
After-sales requests are generally reviewed within:
3 business days
8. Returns
Return requests may be submitted within:
30 days after delivery
Return conditions and procedures are described separately in the Return Policy.
9. Refund Completion
Approved refunds are generally completed within:
7–10 business days
after the relevant approval and required return or review procedure.
10. User Information
Users should provide accurate information when communicating with LOXAVIRA™.
Submitting false, intentionally misleading, or unauthorized information may interfere with our ability to provide services.
11. Website Security
Users must not attempt to disrupt the website, circumvent technical controls, introduce harmful code, access restricted systems, or interfere with the experience of other visitors.
12. Intellectual Property
The LOXAVIRA™ name, brand presentation, original website content, product presentation materials, graphic elements, and other protected materials may be subject to intellectual property rights.
Unauthorized commercial reproduction or use is not permitted except where applicable law allows otherwise.
13. Third-Party Services
Certain website functions may rely on third-party technical or service providers.
Independent providers may operate under their own terms and privacy policies.
14. Service Interruptions
Temporary website interruptions may occur due to maintenance, security work, network conditions, technical updates, or circumstances outside reasonable control.
We may make changes intended to maintain or improve website functionality.
15. Limitation of Responsibility
To the extent permitted by applicable law, LOXAVIRA™ is not responsible for indirect losses arising solely from external technical failures, misuse of products contrary to provided instructions, or circumstances outside reasonable operational control.
Nothing in these Terms excludes rights that cannot legally be excluded.
16. Applicable Consumer Rights
These Terms are intended to operate together with applicable consumer protection laws.
Where mandatory law grants rights that exceed a provision of these Terms, the mandatory legal requirement will apply.
17. Changes to These Terms
These Terms may be revised when business procedures, website functionality, legal requirements, or service arrangements change.
The current version will be displayed on this page.
18. Contact
Questions about these Terms may be directed to: